CapFriendly made complex financial information about the salary cap easy to understand, helping fans feel informed about their teams. The "Be a GM Tool" allowed fans to engage deeply by simulating team management.
While CapFriendly is very valuable for existing fans there was argument during the podcast that attracting new fans should be on the excitement of the game itself. The fast-paced nature of hockey is what initially attracts people in, with resources like CapFriendly pushing the engagement even further.